Scam Type
Online Purchase Scam
Business Name Used
Litfad
Date Reported
October 15, 2024
Postal Code
89123
Total Dollars Lost
$ 1176
Scam Description
Worst Quality Products, Asked for 5 Star Review Before Proecessing Partial Refund
Bought a light for $1100+ and it was nothing but some fabric covering some unpainted wires. Not to mention, it arrived completely damaged. A friend had a similar experience.
They offered to refund if I shipped it back to China and pay customs fee. Of course this is not feasible as the broken item is big and they know it. They probably won’t refund anyway.
Wrote Amex and they won’t help despite fraudulently bad product as they offered to refund. Amex said quality is not their responsibility, which is true, but protecting customers from having paid $1000 for a $5 product should be.
I had no choice but to accept Litfad’s offer for a 50% refund. BUT THEY REQUIRED ME TO CHANGE THIS REVIEW TO 5 STARS BEFORE THEY WILL PROCESS! See below: “we need you to modify the star rating to 5 stars or rewrite a 5-star review so that we will have the authority to submit the 50% refund application.We won’t ask you to lie and claim that our product is perfect. You can provide feedback on your real experience, just show that you are satisfied with our processing results and give us five stars”
