Online Purchase October 07, 2024

Scam Type

Online Purchase Scam

Business Name Used

Online Purchase

Date Reported

October 07, 2024

Postal Code

23149

Total Dollars Lost

$ 50

Scam Description

Placed an order with the company on 6/22/24. Order was shipped, according to company.
Order was marked as delivered, contacted them and said i never recieved. 7/15/24
They offered a 5% refund, that was received. Asked for patience. I did.
Contacted them again after some time and stilk have not recieved products. 8/1/24
Was told refund would tak 15-20 business days. That was up on 9/10/24
Last contacted them with still no resolution on 9/25/24

BBB Notes as provided by the FBI: 

WHAT TO DO IF YOU ARE A VICTIM
If you are a victim of an online shopping scam, the FBI recommends taking the following actions:
Report the activity to the Internet Crime Complaint Center at www.IC3.gov or your local FBI field office, which can be located at www.fbi.gov/contact-us/field-offices.
Report the activity to the online payment service used for the financial transaction.
Contact your financial institution immediately upon discovering any fraudulent or suspicious activity and direct them to stop or reverse the transactions.
Ask your financial institution to contact the corresponding financial institution where the fraudulent or suspicious transfer was sent.
If you believe you are the victim of an Internet scam or cyber crime, or if you want to report suspicious activity, please visit the FBI’s Internet Crime Complaint Center at www.IC3.gov.

 

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