Online Purchase February 01, 2024

Scam Type

Online Purchase Scam

Business Name Used

Online Purchase

Date Reported

February 01, 2024

Postal Code

48124

Total Dollars Lost

$ 187

Scam Description

Digistore24 – Product shipped
Weight lost
Digistore24 Support
5:15?AM (2 hours ago)
to me
Dear M***** B******!
LeanBliss – 3 Bottles + 2 Free Ebooks was just shipped with USPS and is on its way to you.
Order Details
Track Your Package
Shipping to:
M***** B******
3*** ******* St.
Dearborn MI 48124
If you have any questions please contact us at helpdesk@digistore24.com.
With kind regards,
your Digistore24 support team
Address
Digistore24 Inc.
360 Central Avenue
Suite 800
St. Petersburg, FL 33701
United States
E-Mail
Please send your inquiries to: helpdesk@digistore24.com
M***** B****** <*********@gmail.com>
Attachments
6:05?AM (1 hour ago)
to Digistore24
I sent you an email yesterday that I want a refund.  I’ll file a complaint with BBB Better Business Bureau and a dispute with Paypal.
Refund
Weight lost
Search for all messages with label Weight lost
Remove label Weight lost from this conversation
M***** B****** <*********@gmail.com>
Attachments
Wed, Jan 31, 12:19?PM (17 hours ago)
to helpdesk
Please CANCEL MY ORDER KNA7CD2Q and refund
$187.62
If you do not cancel my order I will contact and complain to Better Business Bureau
Details of your order:
Order ID: KNA7CD2Q
Product ID: 525600
Amount: One time $187.62
Payment method: PayPal
Date: 01/30/2024
Email: *********@gmail.com
First name: M*****
Last name: B******
Street/Number: 3*** ******* St.
City: Dearborn
State: MI
ZIP Code: 48124
Country: United States
One attachment
• Scanned by Gmail
Digistore24
6:05?AM (1 hour ago)
to me
Digistore24 Inc. | 01.02.2024 12:05:13
Thank you for your inquiry.
We have received your message and will respond as soon as possible.
A tip to get a quicker answer: Please write only one request per mail. If you do that we can help you much faster.
Usually on weekdays we are able to respond to emails with only one request within about 24 hours.
Please note our working hours: weekdays from 9:00am – 5pm EST. There are no business hours on weekends and public holidays.
If you need additional information, please reply to this mail.
Thanks in advance for your patience and support.
This message has been sent to m********@gmail.com regarding case Ref.Nr.#5944057
Contact address:
Digistore24 Inc.
360 Central Avenue, Suite 800
St. Petersburg, Florida 33701
USA
—————————————-
E-mail: Please send your inquiries to: helpdesk@digistore24.com
—————————————-
Telephone: +1-800-745-7496
—————————————-
Legal representative:
Francis Wolff, CEO
Address as above</m********@gmail.com></*********@gmail.com>

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