Scam Type
Employment Scam
Business Name Used
Home Solutions
Date Reported
January 23, 2024
Postal Code
06825
Total Dollars Lost
$ 0
Scam Description
Got a cold call to check my fireplace. I asked where the company was located as I prefer dealing with local businesses. The girl said “Fairfield”. I looked up Home Solutions online and found they were located in Stamford. The correct answer to my question should have been, “We are located in Stamford but we COME to Fairfield.” Now I’m suspicious. with this first lie. Is this a company that’s going to climb up on my roof, pretending to do work and not doing it, but charging a fee? I called a couple of days later and spoke to a man, asking for clarification. “Is the $75 fee to inspect the fireplace or to clean it too?” I was assured that the $75. charge was for both. Today a worker from this company was at the door, as scheduled, to do the job. He asked me if he was here to check the fireplace or the furnace. I told him it was the fireplace. He said, “OK, that will be $200.00.” I said I was quoted $75.00. He replied that he keeps telling the office to stop misquoting the price. “Well”, he said, I could do both for $225.00.” (This would be a savings of $50.00. Fireplace = $75 and furnace = $200.) He said he could just LOOK at my fireplace today at no charge. No doubt he would say it needed IMMEDIATE cleaning, and since he was here already…….. I told him I didn’t appreciate the “bait and switch” tactic the company used. I told him to tell the company that they lost a customer because of that!
