Scam Type
Online Purchase Scam
Business Name Used
Online Airline Tickets Scam
Date Reported
December 17, 2023
Postal Code
22314
Total Dollars Lost
$ 0
Scam Description
Fake United Airlines Customer Service number. The site initially looked real with the United Airlines logo. I missed my flight and called to rebook, they insisted they could only rebook me and needed my mileage plus account password and needed to confirm my security questions. Normally, I would not do this, but I was stressed because I missed my flight and needed to rebook immediately. When they asked for my credit card number, I foolishly gave it to them, that’s when I knew I was being scammed. I looked at the URL and noticed it wasn’t an official United. I immediately called the real United Airlines and discovered a flight was booked and 27,000 miles stolen from my account. United and Chase were able to rectify this, but it took over two hours on the phone in the airport and a lot of stress. I had to change all my passwords, and security codes, and to be safe I’m locking my credit reports. Very stressful and unnerving.
