Scam Type
Online Purchase Scam
Business Name Used
Unauthorized Subscription from Online Retailer
Date Reported
December 01, 2023
Postal Code
94020
Total Dollars Lost
$ 0
Scam Description
Ordered LED decorations. At checkout, chose shipping for $9.99 instead of “free shipping with the purchase of a subscription to the Serenity Club” free for the first month then $19.99/mo. thereafter. Seemingly it went through fine without the subscription. When I received the email confirmation from sales@celticserenity.com, it shows that not only did they sign me up for the recurring club subscription charge, but also they charged me the $19.99. There’s been no direct contact and they do not reply to email.
