Scam Type
Other Scam
Business Name Used
Bebe Amour Co.
Date Reported
October 16, 2023
Postal Code
59601
Total Dollars Lost
$ 40
Scam Description
I ordered a baby carrier from the site. The item shipped and I received it but it was way too small. I contacted customer support to initiate a return. The website clearly states they accept returns for refund within a 90 day time frame if the item is unused. I received an email back stating that they don’t accept returns and would give me 20% of my money back. I replied confronting them about false advertising with a screen shot of the website’s stated return policy and telling them I expect my full refund. They again responded stating they recently changed their return policy and don’t accept returns and again told me they will give me 20% refund.
