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Online Purchase August 21, 2023

Scam Type

Online Purchase Scam

Business Name Used

Unavailable

Date Reported

August 21, 2023

Postal Code

None

Total Dollars Lost

$ 98

Scam Description

I placed an order for clothing on the website mentioned on 7-3-2023. I never received the clothing, multiple attempts were made to determine where order is/was. I received responses that had no other information other than the company was checking with the logistics company for order location and to “wait patiently”. I demanded a refund several times and I never get any indication of such refund. I have yet to find a phone number to call, and it appears that the order was shipped from china.
most recent email is below:
Hello dear customer, I am sorry to hear such news, and I am deeply sorry to bring you a bad shopping experience. We will verify the situation of your parcel with the logistics company as soon as possible, please wait patiently, thank you for your support and understanding!
Erica Peg
—- On Sat, 19 Aug 2023 19:39:22 +0800 <******************> wrote —
I HAVE ASKED SEVERAL TIMES FOR A FULL REFUND FROM A NON DELIVERED ORDER. PLEASE RESPOND ASAP THAT YOU ARE HONORING THIS REQUEST.
SEE BELOW FOR ORDER DETAILS: **** *********
Thank you for your order from www.all-saintsoutlet.com. Once your package ships we will send you a tracking number.
If you have questions about your order, you can email us at service@transferinmail.com.
Your Order #3MLJ-ff35202zz-fy321
Placed on 2023-07-03
Billing Info **** ******** **** ***** *** ***** ****** Pennsylvania, 16657
US
T: ***-**-****3
Shipping Info
**** ******** **** ***** *** ***** ****** Pennsylvania, 1****
US
T: ***-**-****3
Payment Method
Credit Card
Shipping Method
8 – 15 working days
Items
Qty
Price
Black Allsaints Gene Imogen Boy T Shirt | WM191X-5
Size:S
1
$26.18
Black Allsaints Pippa Diamante Boyfriend T Shirt | WM126X-5
Size:S
1
$26.18
Chalk White/Orange Allsaints Clyde Jacquard Jumper | WK045V-7772
Size:S
1
$52.09
Blue Slate Allsaints Kiera Cashmere Blend Jumper | WK007V-7787
Size:S
1
$83.49
Grand Total
$98.00
Tracking Info is below:
2023-07-16 17:41
In-Transit ***** ****************** ******

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