Scam Type
Credit Cards Scam
Date Reported
2023-03-13 00:00:00
Victim Postal Code
None
Total Dollars Lost
250
Scam Description
A person called on the hotel phone at the ******* ***** ***** ** **** ** ******** ****** ** *****) that my son was spending weekend in (3/10/23-2/12/23) and told him it was the front desk and that they needed his credit card number. He gave it. Then they asked for his address, which he gave. Then my son went down to the front desk because they asked about the credit card number under which the room was booked and he didn’t have it (it was mine). The front desk said that they didn’t call. At that time, he cancelled his credit card, but it was too late because $250 was charged to his account (to a Pizza hut express **** ********* **** ***** **** ******** *** *****). Neither Discover or the Hotel would take responsibility and my son is out $250. He is a college student with limited funds. The hotel later slipped a note under his door (and I am assuming others) and warned not to give out your credit card over the phone – a bit late for that. My son asked for compensation from the hotel and they said no. My husband called today and they again said that they are not taking responsibility. I feel that since the hotel let someone use an in-house hotel phone that they are responsible. Is this accurate?
