Scam Type
Online Purchase Scam
Date Reported
2023-03-03 00:00:00
Victim Postal Code
L2R 1Y1
Total Dollars Lost
75
Scam Description
Dear customers:
I’m sorry I didn’t reply to your message in time.
After carefully checking the order information you provided, we can confirm that after we receive your order, we have arranged for you to ship quickly according to your order content.
After your package leaves our warehouse, it is sent to the forwarding center of the logistics company. The logistics company has many packages every day, and the courier is also very tired. There may be some errors in thousands of orders. Your order and another customer’s ring have the wrong address due to a logistics company error. The product you purchased was given to another customer. I deeply regret that I did not provide you with a satisfactory shopping experience.
Due to this low price promotion, our company is also facing a huge economic crisis. We cannot afford to pay for expensive returns and resend orders right now. But we also sincerely want to make up for your loss, and our company provides you with a solution: you can keep the ring as compensation without returning it, and we will also refund 30% of the total amount of your order.
We sincerely hope that you can accept our plan, and after obtaining your consent, we will arrange a refund for you immediately. If you are unwilling to accept this solution, please continue to contact us and we will definitely provide you with a solution that satisfies you.
Looking forward to your reply so that I can handle it for you as soon as possible.
best wishes,
Customer Service Center
