Scam Type
Counterfeit Product Scam
Date Reported
2023-02-26 00:00:00
Victim Postal Code
23320
Total Dollars Lost
138
Scam Description
I ordered a pair sneaker from this company by the name of “Cottononbaby”. Upon receiving the product, I realized that the product was a counterfeit, and its authenticity was not of good quality. I immediately contacted the company requesting to return the item and get refunded. I have received two emails from two different individuals on behalf of the company requesting me to return the item in manners that contradict their return policy, according to their website. I replied to their emails enquiring about their website return policy and since then i have been left in the dark with no reply.
BBB Notes as provided by the FBI:
WHAT TO DO IF YOU ARE A VICTIM
If you are a victim of an online shopping scam, the FBI recommends taking the following actions:
- Report the activity to the Internet Crime Complaint Center at www.IC3.gov or your local FBI field office, which can be located at www.fbi.gov/contact-us/field-offices.
- Report the activity to the online payment service used for the financial transaction.
- Contact your financial institution immediately upon discovering any fraudulent or suspicious activity and direct them to stop or reverse the transactions.
- Ask your financial institution to contact the corresponding financial institution where the fraudulent or suspicious transfer was sent.
If you believe you are the victim of an Internet scam or cyber crime, or if you want to report suspicious activity, please visit the FBI’s Internet Crime Complaint Center at www.IC3.gov.
