Scam Type
Online Purchase Scam
Date Reported
2023-02-20 00:00:00
Victim Postal Code
37129
Total Dollars Lost
209
Scam Description
This website advertises cooling blankets we have included the email excuses here,
My apologies, ****.
It looks like I’ve found your previous communications under the last name **** rather than****. I’ll relay****’s solutions to you in the previous email:
Hi ****,
Thank you for your recent purchase. Upon checking with our Fulfillment Team, we found that the item on your order has gone sold out due to very popular demand. We anticipate to fulfill the order by February 8-15, arriving to you within 3-5 business days after fulfillment. While we strive to maintain a good supply of products, sometimes we make an error. We are sorry for the long wait and the inconvenience caused.
We don’t normally do this but upon speaking with my supervisor, I can offer an additional 10% off your purchase cost – exclusively for you for your patience should you be willing to be on backorder. This additional discount will be refunded back to your original mode of payment and we’ll ship the comforter when back in stock.
Alternatively, if you’re not able to wait that long, we can recommend our other color variant – Aqua Blue. Our items sell out fast so we hope to receive your response as soon as possible.
We ask for your patience and understanding. Please let us know how you’d like to proceed.
All the best,
**** —————–
—————————-
Hi ****,
Thank you for your purchase with us at Rest. The Cool Gray / King/Cali King has gone out of stock so the delay in fulfilling your order. We apologize for the inconvenience this has caused. Upon checking your package is awaiting dispatch and once the order ships, the tracking number will be sent to your registered email so you can track your package online.
Thank you for your patience and understanding.
They have no address, no phone number to contact them and have done nothing but take our money and deliver nothing!
