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Online Purchase

Scam Type

Online Purchase Scam

Date Reported

2022-12-23 00:00:00

Victim Postal Code

19015

Total Dollars Lost

108

Scam Description

Ordered products on December 7th 2022 after coming across an ad in a game. December 8th received an email from cs@imoderntrends.com giving me a tracking number for USPS. USPS never received package for delivery. On December 18th I contacted the company at the email given above, received no response. December 20th I called the company at 833 656-1790 and only received computer voice asking me to leave a message. December 23rd I contacted PayPal and filed a claim. PayPal asked me to wait until January to see if product arrived. Later the same day I received an email from PayPal saying they contacted the company about my concern. I received an email from cs@imoderntrends.com asking me to be patient that their warehouse was backed up with orders. This email had no personnel/contact or business name on email. It stated that my order would be given priority. I then received an email asking me to contact PayPal regarding a purchase denied. Stating— Note from Catherine Villegas:
Your Payment of $399. 99 to TREND MICRO® LLC.
This is not a valid email from PayPal. The name is very similar to imoderntrends and my Gmail account is not used for PayPal. But imoderntrends contacted me at Gmail which I told them to email both my accounts. I would upload emails but it won’t let me.

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