Scam Type
Utility Scam
Business Name Used
CenterPoint Energy
Date Reported
Oct 30, 2022
Victim Postal Code
77015
Total Dollars Lost
0
Scam Description
I received a call on my home line today informing me that I need to get in contact with Centerpoint energy I was given a number I asked why and I told me that it was in regards to unpaid bills I told them that I paid my bills buddy urgently requested that I call so I did.
Well I made contact with the person on the other end of the number that I was given it was like a personal attack it was like a fear attack attack on me they were all over me like very aggressively saying that I didn’t pay a bill that I didn’t pay six months and that they sent notices to the home and which I told him all I was not true.
I was very angry with them and express my face like Ohio they were hell on the situation and threatening to turn my services off today and then next it came 30 minutes and so I was really really not sure what was going on but I acknowledge that I pay my bills But I hung up the phone and I gathered all my information and at the commandant I called them back the person on the other hand was very apologetic and explaining to me were he believe that the money customers account we’re going to but not to their bill and that he was going to refer me to a supervisor and they put a stop on the person coming to shut the power off .
The alleged supervisor came to the phone after about maybe 10 minutes and before totally releasing the phone over to that other person the person named Jeff he told me his name was told me too you know good luck at the end of that call and then the supervisor goes on to say something about me making a payment and that’s why I expressed to him that I was not and he asked me again and I said I wouldn’t plan it today tomorrow any other day because my bill is paid up and I had a current bill in front of me that did not show overdue or out of it so the man hung up the phone .
