Scam Type
Healthcare/Medicaid/Medicare Scam
Business Name Used
Salim Dental
Date Reported
Oct 27, 2022
Victim Postal Code
48313
Total Dollars Lost
135
Scam Description
Though this Dentist’s address is listed as a network provider on United Healthcare’s website, they did not inform me that they did not accept my insurance when I had given them my information over the phone when setting up the appointment. When I showed up for my cleaning, they neglected to inform me then as well. As I was sitting in the chair (post x-rays, waiting for my cleaning), they informed me that I needed two fillings and it was going to cost approximately $300. I questioned why my dental insurance did not cover this (I asked, and they ignored me and asked how I’d like to pay), and assumed it may have only partially covered it. They required me to put a half down deposit (while I was literally sitting in the chair). After leaving, I had contacted my insurance provider and they informed me that my insurance covers most preventative care 100%. When I had called the office to ask for a refund and for my x-rays so I could take them to a dentist who actually accepts my insurance, they lied to me and said they’d process my refund and I’d have my money back in two business days. A week later, I call again informing them that I still had not received my refund. They said they’d get back to me and hung up on me. I waited two days and called again, speaking to the office manager and she stated that a refund was never actually processed and she’d need to speak to the accounting department and get back to me. Once again, she never got back to me. The last time I called, she refused to speak to me personally and relayed messages through her receptionist and told me 5-7 business days for a refund. Would not give me any sort of confirmation. Now, five+ calls and a month later, I still do not have my money back and my x-rays. This is an incredibly predatory, money hungry business and takes advantage of Medicaid recipients who cannot afford to dish out $300 on fillings.
