Scam Type
Online Purchase Scam
Business Name Used
Deuyo
Date Reported
Sep 22, 2022
Victim Postal Code
53079
Total Dollars Lost
200
Scam Description
I saw this ad on FB for clothing made in South Carolina. Deuyo is the company and Deuyo.com is the website. I did search BBB.org for any issues and none were reported and there was no report. I also looked at the reviews and most were overwhelmingly positive. When I recieved my order, the clothes were extremely poor quality and the fit was not right. I looked at the details to do a return and a contact to customer service through only email was necessary. I noticed that the sku’s did not match what was online. After several rounds of asking for return code did I get weird messages… like the following:
1) Sorry for giving you a bad shopping experience. we are willing to offer you US $44 refund as a compensation. can you accept it? You can donate the items.
2) our general warehouse is in Dubai, we can offer US$68 refund, , can you accept it?
3)We’re sorry for that. how about US $88? for our warehouse is in Dubai, the freight back to Dubai is about $45-100 US dollars. you will have to pay the freight yourself.
After the 3rd attempt, I realize that the company is scamming customers. Baiting with a catalogue of very nice clothes and getting switched to fake wanna be clothes. Please warn others of this scam. I lost $200 due to not finding any warning. The website lists a London, England address.
