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Karen Moor, former director of ELM sales at SimpleLegal and new VP of sales at Streamline AI, believes pressure will be on sales departments to build strong relationships with customers in an economic downturn and “become their consultant and their partner.”
December 08, 2022 at 09:01 AM
7 minute read
Nobody wants an unhappy customer—and the legal tech industry is no different.
As customers in the legal tech industry are not only becoming more sophisticated and knowledgeable in the technology tools available to them, but also facing increased pressure to demonstrate ROIs on these tools, the pressure on sales departments is greater than ever.
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