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Flight delays, cancellations so bad at RDU that some opt for bus, car to get to their destination – WRAL News

At Raleigh-Durham International Airport, where the weather outside was a balmy 39 degree and sunny, the cascade of problems elsewhere led to dozens of cancelations and one unusual offer.
At Raleigh-Durham International Airport, where the weather outside was a balmy 39 degrees and sunny, the cascade of problems elsewhere led to dozens of cancelations and one unusual offer.
Southwest Airlines, trying to get passengers to hubs in Atlanta and Nashville, offered to charter buses for those willing to hit the highway.
Karen Buster, who wanted to get to Nashville on Monday, was already through security when the announcement came.
"She announced if they could get 30 people on the Atlanta and Nashville buses they are good to go within the hour," Buster said.
The charter was set to leave by 5 p.m., for a drive estimated at about eight hours.
"There’s nothing else I can do except sit on this bus to get back home," he said.
Most others in the Southwest line were getting rebooked, some of them on flights that aren't scheduled to leave RDU until Wednesday or even Friday.
Karl Roth and his children rented a car for their trip to Chicago.
"It's a 12.5 hour ride, but we should be able to do it," he said.
RDU reported more than 60 flights canceled or delayed. More than half of the flights delayed or canceled belong to Southwest Airlines.
"Normally Southwest is fantastic," Buster said, "but the idea that they canceled the whole reservation and you can’t get through to them …"
Lines for customer service were hundreds of people deep.
Jo Massey's adult children are stuck in Florida. She spent Monday trying to get them back to Raleigh. Alex Janco was hoping to catch a flight out of RDU to Boston.
"This is pretty tough, but it’s okay," he said. "The holidays get crazy."
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